FAQ

1. What are your shipping options and delivery times?

We ship from our warehouse in the United States to all 50 states.

  • Express Shipping: 3–6 business days – $20
  • Free Shipping: 7–14 business days – $0
  • Free Standard Shipping: 7–14 business days – $0
  • Standard Shipping: 7–14 business days – $10

Orders are typically processed and shipped within 1–2 business days.

2. Do you offer free shipping?

Yes! We offer Free Shipping (7–14 business days) on qualifying orders. The shipping cost will be clearly shown at checkout.

3. How long will it take to receive my order?

Most customers receive their orders within 7–14 business days with standard or free shipping. Choose Express Shipping if you need it faster.

4. What is your return policy?

We accept returns within 30 days of delivery. The keyboard must be unused, in original packaging, and in new condition (including all accessories). Customers are responsible for return shipping costs. Refunds will be processed after inspection.

5. What types of keyboards do you sell?

We offer a variety of keyboards including:

  • Mechanical keyboards (tactile, linear, clicky)
  • Membrane keyboards
  • Wireless & Bluetooth keyboards
  • Gaming keyboards with RGB lighting
  • Ergonomic and low-profile keyboards

6. Are your keyboards compatible with Windows and Mac?

Yes. All our keyboards are plug-and-play compatible with Windows, macOS, and most operating systems. Some models include dedicated Mac layout keys.

7. Do the keyboards have RGB lighting?

Many of our gaming and premium models feature customizable RGB backlighting. This is clearly indicated on each product page.

8. Are the keyboards hot-swappable?

Some of our mechanical keyboards support hot-swappable switches, allowing you to change switches without soldering. This is clearly stated on the product page.

9. How durable are the keyboards?

Our keyboards are built with high-quality materials and rated for 50–80 million keystrokes depending on the switch type, ensuring long-term reliability.

10. How do I clean my keyboard?

We recommend using compressed air to remove dust and a soft cloth with isopropyl alcohol for the keycaps. For deeper cleaning, many keycaps are removable.

11. Do you ship internationally?

Currently, we only ship within the United States.

12. How can I track my order?

You will receive a tracking number via email once your order ships. You can also track your order in your account under “Order History”.

13. What if my keyboard arrives damaged or defective?

Please contact us within 48 hours with clear photos. We will quickly arrange a replacement or full refund.

14. Do the keyboards come with a warranty?

Yes. All Typelisse keyboards come with a 12-month manufacturer warranty. Warranty details are listed on each product page.

15. Can I cancel my order?

Yes, you can cancel your order if it has not yet been processed or shipped. Please contact us as soon as possible.